Website Design
Once a payment for custom design projects are made, it is non-refundable. All sales are final. Saif Media Agency reserves the right to refuse any returns at any time. 

Digital Goods
Additional non-returnable items: 

- Gift cards 
- Downloadable software products 
- Some health and personal care items 

Once a payment for digital goods are made, it is non-refundable. All sales are final. Saif Media Agency reserves the right to refuse any returns at any time.

Chargebacks
If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or project will be suspended without notice.

A $100 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done.

Instead of issuing a chargeback, please contact us to address any issues. Requesting a chargeback or dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.